Terms of Service

Last Updated: November 27, 2025
Effective Date: November 27, 2025

Welcome to Snapcorn. These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("you," "your," "User," "Customer") and Snapcorn, a Delaware company ("we," "us," "our," or "Snapcorn").

By accessing or using our website, applications, and services (collectively, the "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use our Services.

PLEASE READ THESE TERMS CAREFULLY. THEY CONTAIN IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, INCLUDING LIMITATIONS OF LIABILITY, A CLASS ACTION WAIVER, AND BINDING PROVISIONS REGARDING BILLING, REFUNDS, AND DISPUTE RESOLUTION.

1. Acceptance of Terms

1.1 Agreement to Terms

By creating an account, subscribing to our Services, or otherwise accessing or using our Services, you agree to be bound by these Terms. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and "you" refers to both you individually and that organization.

1.2 Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

  • Posting the updated Terms on our website with a new "Last Updated" date
  • Sending an email to the address associated with your account
  • Displaying a prominent notice within the Services

Your continued use of the Services after the effective date of any changes constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Services and cancel your subscription.

1.3 Additional Terms

Certain features or services may be subject to additional terms, which will be presented to you when you access those features. Such additional terms are incorporated into these Terms by reference.

1.4 Electronic Agreement

By using our Services, you consent to receive agreements, notices, disclosures, and other communications electronically. You agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing.

2. Description of Services

2.1 Service Overview

Snapcorn provides AI-powered image enhancement and social media content creation tools through a web-based platform accessible via subscription. The Services include features, tools, and functionality as described on our website.

2.2 Service Modifications

We reserve the right to:

  • Modify, update, or discontinue any aspect of the Services at any time
  • Add or remove features or functionality
  • Change usage limits or restrictions
  • Update the user interface or user experience
  • Change third-party providers (including AI providers, authentication providers, and infrastructure providers)

We will endeavor to provide reasonable notice of significant changes, but are not obligated to do so. Your continued use of the Services following any changes constitutes acceptance of those changes.

2.3 Service Availability

We strive to maintain high availability of our Services but do not guarantee uninterrupted access. The Services may be temporarily unavailable due to:

  • Scheduled maintenance (we will attempt to provide advance notice when possible)
  • Unscheduled maintenance or emergency repairs
  • Technical issues, system failures, or force majeure events
  • Third-party service provider outages (including authentication providers, AI providers, and infrastructure providers)
  • Factors beyond our reasonable control

WE ARE NOT LIABLE FOR ANY DAMAGES RESULTING FROM SERVICE INTERRUPTIONS OR UNAVAILABILITY.

2.4 Beta Features and Experiments

We may offer beta, experimental, or preview features. These features:

  • Are provided "as is" without any warranties
  • May be modified or discontinued at any time without notice
  • May have reduced or different functionality
  • Should not be relied upon for critical purposes

3. Account Registration and Authentication

3.1 Account Creation

To access certain features of the Services, you must create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your login credentials confidential
  • Be responsible for all activities under your account
  • Notify us immediately of any unauthorized access or security breach

3.2 Account Eligibility

To use our Services, you must:

  • Be at least 18 years of age (or the age of majority in your jurisdiction)
  • Be at least 16 years of age if located in the European Union
  • Have the legal capacity to enter into a binding agreement
  • Not have been previously banned or removed from our Services

3.3 Account Restrictions

  • One Account Per User: Each user may maintain only one account unless explicitly authorized by us
  • Non-Transferable: Accounts are personal and non-transferable. You may not share, sell, or transfer your account to any other person or entity
  • Business Use: If you are using the Services for business purposes, you represent that you have authority to bind your organization

3.4 Third-Party Authentication

We offer the ability to create an account and authenticate using third-party services, including:

  • Google (Google Sign-In)
  • Apple (Sign in with Apple)
  • Facebook (Facebook Login)
  • LinkedIn (LinkedIn Sign-In)
  • X (formerly Twitter)
  • Phone Number / SMS Authentication
  • WhatsApp Authentication

By using third-party authentication, you acknowledge and agree that:

a) Third-Party Terms Apply Your use of third-party authentication services is subject to the terms of service and privacy policies of those providers. It is your responsibility to review and comply with their terms.

b) Information Sharing When you authenticate through a third-party provider, we will receive certain information from that provider as described in our Privacy Policy. The information shared is determined by the provider and your privacy settings with that provider.

c) No Control Over Third Parties We do not control third-party authentication providers and are not responsible for:

  • Their availability, reliability, or security
  • Changes to their services, APIs, or terms
  • Data breaches or security incidents at their services
  • Termination or suspension of your account with them
  • Any actions they take regarding your account

d) Account Access If your third-party authentication account is suspended, terminated, or becomes inaccessible:

  • You may lose access to our Services
  • We are not responsible for any resulting loss of access or data
  • You should maintain alternative authentication methods when available

e) Disconnection You may disconnect third-party authentication providers from your account, but you must maintain at least one valid authentication method. To fully revoke our access, you must also remove our application from your connected apps in the third-party provider's settings.

f) No Liability We disclaim all liability for issues arising from third-party authentication, including:

  • Failed authentication attempts
  • Incorrect or incomplete information received from providers
  • Provider outages or service disruptions
  • Changes to provider features or data sharing
  • Security breaches at third-party providers

3.5 Identity Verification

We may use third-party identity and access management services for authentication, verification, and security purposes. These services may:

  • Verify your identity using the information you provide
  • Perform fraud checks and risk assessments
  • Store authentication tokens and session data
  • Maintain security logs

You authorize us and our service providers to verify your information and perform necessary identity checks.

3.6 Account Security

You are solely responsible for maintaining the security of your account credentials and any connected third-party accounts. We are not liable for any loss or damage arising from:

  • Your failure to maintain account security
  • Unauthorized access due to compromised credentials
  • Security breaches at third-party authentication providers
  • Sharing your account or credentials with others

We recommend:

  • Using strong, unique passwords
  • Enabling two-factor authentication when available
  • Regularly reviewing connected third-party services
  • Not sharing your login credentials with anyone
  • Logging out after each session on shared devices

3.7 Multiple Authentication Methods

We strongly recommend connecting multiple authentication methods to your account. If you rely on a single authentication method and that method becomes unavailable (e.g., third-party provider outage, account suspension), you may lose access to our Services, and we are not responsible for any resulting damages.

4. Subscription and Billing

4.1 Subscription Plans

We offer various subscription plans with different features, usage limits, and pricing. Details of available plans are provided on our website. By subscribing to a plan, you agree to the pricing, features, and terms of that specific plan.

4.2 Free Trials

We may offer free trials at our discretion. Free trials:

  • Are limited to one per user/payment method/household
  • May require payment information to be provided upfront
  • Will automatically convert to a paid subscription at the end of the trial period unless cancelled
  • May be subject to additional terms and conditions
  • May be terminated or modified at any time

Abuse of free trials (including creating multiple accounts) may result in immediate termination and charges.

4.3 Payment Terms

Payment Authorization By providing payment information and subscribing to a plan, you:

  • Authorize us to charge your payment method for all fees due
  • Represent that you are authorized to use the payment method provided
  • Agree to pay all charges at the prices in effect when incurred
  • Authorize us to retry failed charges

Billing Cycle

  • Subscriptions are billed in advance on a recurring basis (monthly or annually, depending on your plan)
  • Your billing cycle begins on the date of your initial subscription purchase
  • Subsequent charges will occur on the same date each billing period (or the closest available date if that date does not exist in a given month)

Payment Methods We accept payment via credit card, debit card, and other methods as displayed during checkout. All payments are processed securely by our third-party payment processor.

Currency All prices are quoted in United States Dollars (USD) unless otherwise specified. You are responsible for any currency conversion fees charged by your payment provider.

Taxes Prices do not include applicable taxes (VAT, sales tax, GST, etc.). You are responsible for paying all taxes associated with your subscription. We will collect taxes where legally required.

4.4 Automatic Renewal

YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW AT THE END OF EACH BILLING PERIOD UNLESS YOU CANCEL BEFORE THE RENEWAL DATE.

By subscribing, you acknowledge and agree that:

  • Your subscription will automatically renew for successive periods of the same duration
  • Your payment method will be automatically charged at the then-current rate
  • Renewal charges will be processed within 24 hours before or after your billing date
  • You are responsible for cancelling your subscription if you do not wish to renew

YOU WAIVE ANY RIGHT TO RECEIVE ADDITIONAL NOTICE OF UPCOMING RENEWALS

4.5 Price Changes

We reserve the right to change our prices at any time. For existing subscribers:

  • We will provide at least 30 days' advance notice of price changes
  • Price changes will take effect at the start of your next billing period following the notice
  • Your continued use of the Services after a price change constitutes acceptance of the new price
  • If you do not agree to the new price, you must cancel your subscription before the change takes effect

4.6 Failed Payments

If a payment fails:

  • We will attempt to process the payment again
  • We may retry the charge multiple times over several days using the same or updated payment information
  • We will notify you of the failed payment via email
  • Your access to the Services may be suspended or limited until payment is successfully processed
  • We reserve the right to terminate your account after extended payment failure (typically 7-14 days)
  • Late fees or collection costs may apply where permitted by law

You are responsible for ensuring your payment information is current and accurate.

4.7 Billing Disputes

If you believe you have been incorrectly charged:

  • Contact us within 30 days of the charge
  • Provide transaction details and reason for the dispute
  • We will investigate and respond within a reasonable time

DO NOT INITIATE A CHARGEBACK WITH YOUR PAYMENT PROVIDER BEFORE CONTACTING US. See Section 6.5 for our chargeback policy.

5. Cancellation Policy

5.1 How to Cancel

You may cancel your subscription at any time through your account dashboard:

  1. Log in to your account
  2. Navigate to Account Settings → Billing
  3. Click "Cancel Subscription"
  4. Follow the prompts to confirm cancellation

Alternatively, you may contact us to request cancellation, but self-service cancellation through your account is the fastest and preferred method.

CANCELLATION REQUESTS MUST BE SUBMITTED BEFORE YOUR RENEWAL DATE TO AVOID BEING CHARGED FOR THE NEXT BILLING PERIOD.

5.2 Effect of Cancellation

Upon cancellation:

  • Your subscription will remain active until the end of your current paid billing period
  • You will retain full access to all features until the end of your billing period
  • Automatic renewal will be disabled, and no further charges will be processed
  • At the end of your billing period, your account will be downgraded or deactivated
  • Your data may be deleted according to our data retention policy
  • Connected third-party authentication providers will remain connected unless you disconnect them

5.3 No Partial Period Cancellation

CANCELLATION TAKES EFFECT AT THE END OF YOUR CURRENT BILLING PERIOD, NOT IMMEDIATELY.

We do not offer:

  • Prorated refunds for partial billing periods
  • Credits for unused time
  • Early termination of billing periods

If you cancel mid-cycle, you will continue to have access for the remainder of that billing period, but will not receive a refund or credit for unused time.

5.4 Cancellation Confirmation

Upon successful cancellation, you will receive a confirmation email. If you do not receive confirmation within 24 hours, please contact us to verify your cancellation was processed.

6. Refund Policy

6.1 No Refunds

ALL SUBSCRIPTION FEES ARE NON-REFUNDABLE. THIS IS A STRICT NO-REFUND POLICY.

WE DO NOT OFFER REFUNDS FOR ANY REASON, INCLUDING BUT NOT LIMITED TO:

  • Partial or unused subscription periods
  • Downgrading to a lower-tier plan
  • Cancellation of your subscription
  • Dissatisfaction with the Services or results
  • Failure to use the Services
  • Changes to the Services, features, or functionality
  • Technical issues, bugs, or service interruptions
  • Third-party service outages (including authentication providers)
  • Accidental purchases or renewals
  • Forgetting to cancel before renewal
  • Change in personal or business circumstances
  • Deciding you no longer need the Services
  • Finding alternative services
  • Account suspension or termination due to Terms violations
  • Any other reason

6.2 Renewal Charges

YOU ARE SOLELY RESPONSIBLE FOR CANCELLING YOUR SUBSCRIPTION BEFORE YOUR RENEWAL DATE IF YOU DO NOT WISH TO BE CHARGED.

We are not obligated to provide refunds for renewal charges, even if:

  • You forgot to cancel
  • You did not intend to renew
  • You did not receive a renewal reminder
  • You were unaware of the renewal date
  • You experienced issues with your authentication or login

6.3 Billing Period End Date

Your access to paid features ends at the conclusion of your billing period. This date is:

  • Displayed in your account settings under Billing
  • Included in your subscription confirmation email
  • The same day of each month/year that you originally subscribed

There are no extensions, credits, or partial refunds for any unused portion of your billing period.

6.4 Limited Exceptions

Refunds may be considered at our sole and absolute discretion only in the following exceptional circumstances:

  • Duplicate charges resulting from a documented technical error on our systems
  • Charges processed after you successfully cancelled your subscription (with documented proof of cancellation confirmation)
  • Where strictly required by applicable law in your jurisdiction

Any refund requests must:

  • Be submitted in writing to our support email address
  • Be received within 7 days of the charge
  • Include transaction details and supporting documentation
  • Clearly explain why you believe an exception applies

WE RESERVE THE RIGHT TO DENY ANY REFUND REQUEST AT OUR SOLE DISCRETION. REFUND DECISIONS ARE FINAL AND NOT SUBJECT TO APPEAL.

6.5 Chargebacks and Payment Disputes

If you initiate a chargeback, payment dispute, or claim with your payment provider or bank without first attempting to resolve the issue with us:

a) Immediate Consequences:

  • Your account will be immediately suspended
  • All associated accounts may be suspended
  • You will lose access to the Services

b) Potential Consequences:

  • You may be permanently banned from using our Services
  • We reserve the right to pursue collection of any amounts owed, plus administrative fees
  • We may report the dispute to fraud prevention services and credit bureaus where permitted
  • We may take legal action to recover amounts owed plus costs

c) Chargeback Fees: If a chargeback is filed and later reversed in our favor, you agree to pay any chargeback fees we incurred (typically $15-$25 per incident).

WE STRONGLY ENCOURAGE YOU TO CONTACT US BEFORE INITIATING A CHARGEBACK. WE ARE COMMITTED TO RESOLVING LEGITIMATE BILLING ISSUES DIRECTLY AND FAIRLY.

6.6 Acknowledgment

BY SUBSCRIBING TO OUR SERVICES, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT:

  • You have read, understood, and accept this no-refund policy
  • All subscription fees are non-refundable under any circumstances except as stated in Section 6.4
  • You waive any right to a refund not explicitly provided in Section 6.4
  • The no-refund policy is a material term of this Agreement
  • The self-service nature of our platform is reflected in our pricing, and this policy enables us to offer competitive rates
  • You are responsible for evaluating whether the Services meet your needs before subscribing
  • You are responsible for cancelling before your renewal date if you do not wish to continue

7. Acceptable Use

7.1 Permitted Use

You may use the Services only for lawful purposes and in accordance with these Terms. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal or internal business purposes.

7.2 Prohibited Conduct

You agree not to:

Illegal Activities

  • Use the Services for any illegal purpose or in violation of any applicable laws
  • Engage in fraud, money laundering, or other financial crimes
  • Violate any third-party rights, including intellectual property rights
  • Use the Services in connection with illegal gambling, drugs, or weapons

Harmful Content

  • Generate content that is illegal, harmful, threatening, abusive, harassing, defamatory, or hateful
  • Create content that promotes violence, discrimination, or illegal activities
  • Generate sexually explicit content involving minors or non-consensual scenarios
  • Produce content designed to deceive, mislead, or defraud others
  • Create deepfakes or misleading media of real individuals
  • Generate spam, phishing content, or malware

System Abuse

  • Interfere with or disrupt the integrity or performance of the Services
  • Attempt to gain unauthorized access to the Services or systems
  • Use automated means (bots, scrapers) to access the Services without permission
  • Reverse engineer, decompile, or disassemble any part of the Services
  • Bypass or circumvent any usage limits or restrictions

7.3 Enforcement

We reserve the right to investigate and take appropriate legal action against anyone who violates this provision, including:

  • Removing offending content
  • Suspending or terminating accounts
  • Reporting to law enforcement authorities

8. Intellectual Property

8.1 Our Intellectual Property

The Services, including their design, code, graphics, and functionality, are owned by Snapcorn and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our Services.

8.2 User Content

You retain ownership of the content you upload to the Services ("User Content"). By uploading User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your User Content solely for the purpose of providing and improving the Services.

8.3 Generated Content

Subject to your compliance with these Terms, you own the rights to the content generated by the Services using your inputs ("Generated Content"). We assign to you all our right, title, and interest in and to such Generated Content.

9. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The Services will meet your specific requirements
  • The Services will be uninterrupted, timely, secure, or error-free
  • The results obtained from the Services will be accurate or reliable
  • Any errors in the Services will be corrected

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SNAPCORN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to or use of or inability to access or use the Services
  • Any conduct or content of any third party on the Services
  • Any content obtained from the Services
  • Unauthorized access, use, or alteration of your transmissions or content

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT YOU PAID US, IF ANY, DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE DATE OF THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless Snapcorn and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:

  • Your access to or use of the Services
  • Your violation of these Terms
  • Your violation of any third-party right
  • Your User Content or Generated Content

12. Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

12.2 Informal Resolution

Before filing a claim, you agree to try to resolve the dispute informally by contacting us at [email protected]. We will try to resolve the dispute informally by contacting you via email. If a dispute is not resolved within 30 days of submission, you or Snapcorn may bring a formal proceeding.

12.3 Arbitration

Any dispute arising from or relating to these Terms or the Services shall be settled by binding arbitration in Delaware, in accordance with the rules of the American Arbitration Association. Judgment on the arbitration award may be entered in any court having jurisdiction.

12.4 Class Action Waiver

YOU AND SNAPCORN AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

13. Miscellaneous

13.1 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

13.2 Entire Agreement

These Terms and our Privacy Policy constitute the entire agreement between you and Snapcorn regarding the Services and supersede all prior agreements and understandings.

13.3 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign or transfer these Terms without restriction.

13.4 Contact Us

If you have any questions about these Terms, please contact us at [email protected].